Exchange
Security Plus’ 24x7 Automated Surveillance Keeps
the Light on Your Exchange
Our Exchange Management Software Provides:
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Intelligent Analysis of Switch Maintenance
Messages
Telecommunication switches today are designed with automated
surveillance in mind. Exchange Security Plus’ software
is built to decipher the difference between non-important
and critical events.
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Identification of Critical
Service Events
Our software applies intelligent business rules to analyze
each specific event. These rules are based on the priorities
of your operations procedures, and the expertise of our
fault management professionals.
A Commercial Power Failure at an Exchange
After Hours
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Alert Notification
to All Need-to-Know Personnel
Exchange Security Plus establishes a custom alerting strategy
designed around your business procedures. Once an alert
decision is reached, notification is sent to anyone, anywhere,
via the Web and as a text message to a hand-held device,
according to your escalation procedures. We incorporate
straightforward language in our customized notification
message to enable your staff to quickly understand the
problem and make a decision.
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Our Intelligent Exchange Management software navigates
through the pitfalls and leaves the light on your exchange all
day, all night.
For more about our product customization process, visit our
solutions
page.
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